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OUR SERVICES
Support that meets you where you are
and gets you where you need to be
Every engagement begins with a review of your programme and the outcomes you need to deliver. Whether you’re at the start of scoping or mid-way through implementation, we shape a practical, people-focused solution to move your change forward — with the right support, at the right time.
RFQ & Programme
Scoping
Set the right foundations for success
We help shape RFQs and supplier selection through the lens of your goals — not just technical requirements. Our support includes programme scoping, outcome framing, and kick-off planning to align teams and set clear direction from day one.
Change Impact Assessments
Understand how the change affects your people
We assess the ripple effects of change across roles, teams, and processes. This insight helps prioritise effort, target support, and design communications and training that actually stick — giving you a clear line of sight from change design to user experience.
Stakeholder
Alignment
Bring the right people
on the journey
We map and engage stakeholders and through targeted sessions and structured engagement, we create clarity around roles, decisions, and communications — building trust and alignment throughout your change programme.
End-User
Training
Give people what they need to do their job
We design user-focused training that meets people where they are. Whether you need short-form user guides, live demos, or eLearning, we equip your users with the knowledge skills & behaviours they need to succeed — without fluff or overwhelm.
Communications & Engagement
Set the right foundations for success
We help shape RFQs and supplier selection through the lens of your goals — not just technical requirements. Our support includes programme scoping, outcome framing, and kick-off planning to align teams and set clear direction from day one.
Business Readiness Strategy
Understand how the change affects your people
We assess the ripple effects of change across roles, teams, and processes. This insight helps prioritise effort, target support, and design communications and training that actually stick — giving you a clear line of sight from change design to user experience.
Monitoring & Driving
Adoption
Bring the right people
on the journey
We map and engage stakeholders and through targeted sessions and structured engagement, we create clarity around roles, decisions, and communications — building trust and alignment throughout your change programme..
Ai Supported
Toolkits
Understand how the change affects your people
We assess the ripple effects of change across roles, teams, and processes. This insight helps prioritise effort, target support, and design communications and training that actually stick — giving you a clear line of sight from change design to user experience.
Because transformation doesn't succeed when systems go live
It succeeds when people come with you. Our calm, pragmatic approach is designed for high-pressure environments — 'We specialise in the messy middle of change, where it’s too late to go back but still risky to move forward'.
ABOUT US
Helping You Deliver Change That Works - and Lasts
Smarta Change is a specialist consultancy supporting organisations through digital and operational transformation. We focus on the human side of change, working with your team to build confidence, reduce resistance, and drive real adoption. Whether you're introducing Oracle, SAP, Workday, or bespoke systems, we help your people move forward with clarity and confidence.
Because transformation doesn’t succeed when systems go live — it succeeds when people come with you.
OUR APPROACH
Practical, Calm, People-First
At Smarta Change, we take a calm, pragmatic, and people-first approach to transformation. We know that successful change isn’t just about systems — it’s about people. That’s why we focus on creating the right conditions for change to take hold: reducing resistance, building trust, and supporting teams in real, practical ways.
We work closely with stakeholders at every level, helping to cut through complexity, bring clarity, and deliver momentum — especially in high-pressure, high-stakes environments where the cost of getting it wrong is high. Whether we’re there from the RFP stage or stepping in just before go-live, our priority is the same: Make change real, human, and sustainable.
THE SMARTA WAY
Our Approach: Practical, Calm, People-First
Change doesn’t have to be overwhelming. Our approach cuts through the noise and focuses only on what truly matters
— making change work for your people in the most efficient, effective way
Evaluate
We start by understanding the real impact.
What’s changing, who’s affected, and how big is the gap between today and tomorrow?
We pinpoint what needs to shift — in mindset, skills, or behaviour — so we can target our efforts where they matter most.
Communicate
We bring people on the journey in a way that speaks to them.
Clear, meaningful messaging that explains the what, why and how of the change — no jargon, no waffle.
Our focus is on building trust and engagement, not just sending emails.
Educate
We make learning simple, accessible, and effective.
Forget long, forgettable training sessions — we design learning that sticks.
From just-in-time guides to intuitive support tools, users get what they need, when they need it — not just at go-live, but long after.
Our model is lean, human, and proven. It avoids resource drain, bypasses unnecessary complexity, and gives teams just enough of what they need to succeed — no more, no less. We bring structure, clarity, and real-world momentum to change
WHO WE'VE WORKED WITH
GET IN TOUCH
Let’s Start the Transformation Journey Together
Reach out to Smarta Change to explore how we can support your organization in achieving successful transformation.
